Have two plier racks on your bench. One closer to your bench pin with the pliers you use all the time. The other should be further away, for example, on the side of your bench top. Keep the rest of your pliers there. Then, when reaching for your pliers, it will be easier to find the one you are looking for.
Learn when to say NO. There are times when a request can not be met. Saying No up front can save many problems down the road. For example, do not except a job you know you can not finish in time. When the promised time arrives, it must be explained to the customer why it is not finished. In addition, customer’s work that was delayed in an attempt to finish the new work may not be completed when expected.
Jewelers need to keep in mind that change is inevitable. Customer’s requests are not an interruption to their work, it IS their work. It is the responsibility of the jeweler to balance the salesperson’s pressure for priority action, and completing work already in the shop. They should then see that any additional work is executed with the minimum disruption.
A jeweler working at a bench has a very different workspace than someone who works at a desk. When working at a desk the workspace is the desktop. Here papers are worked on and jobs are processed. However, for a bench jeweler the workspace is primarily the bench pin. A small portion of the bench top is also used at times for workspace, and needs to be kept clear. The remainder of the bench top (the majority of it) is used to organize your tools and jobs to be processed. A properly organized jeweler’s bench does not have a bench top cleared of all tools as a desk. The bench is different from a desk, the work is different, the tools are different, and different principles need to be applied in organizing it.
Take several small well-planned breaks instead of one longer break. Take breaks such as a drink of coffee, or washing your face, etc. between groups of work. This keeps you refreshed, and working at maximum productivity. Research shows that a short break every forty-five minutes actually increases productivity.